Privacy policy
This Privacy Policy describes how LEADEA ("we," "us," or "our") collects, uses, stores, and shares your personal information when you engage with our website, products, and services (collectively, the "Services"). By accessing or using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our practices, please do not use our Services.
Table of Contents
Information We Collect
Personal Information You Provide
We collect information that you voluntarily provide to us, such as when you:
Register or create an account
Submit inquiries or contact forms
Sign up for newsletters or promotional offers
Participate in events or surveys
The personal information we may collect includes, but is not limited to:
Contact details: name, email address, phone number, mailing address
Professional details: job title, company name, industry
Account credentials: usernames, passwords, and other authentication data
Billing information: credit/debit card details, billing address
Other information: preferences, interests, and feedback
Information Collected Automatically
When you visit our website or use our Services, we automatically collect certain technical and usage information:
Log Data: IP address, browser type, operating system, pages visited, date/time stamps, and referring URLs.
Device Data: Device type, unique device identifiers, and network information.
Usage Data: Information about how you interact with our Services, such as navigation paths and feature usage.
Location Data: Geolocation data from your device (if permitted by your settings).
Information from Third Parties
We may receive information about you from third parties, such as:
Marketing and analytics partners
Social media platforms (if you choose to sign in using your social media account)
Public databases and directories
How We Use Your Information
We use your personal information to:
Provide and Maintain Our Services: Create and manage your account, deliver lead generation and marketing automation solutions, and process transactions.
Communicate: Respond to your inquiries, send customer support messages, and provide updates about our products, services, and promotional offers.
Improve Our Services: Analyze usage patterns and trends to improve user experience and develop new features.
Marketing and Advertising: Personalize content and targeted advertising, and manage marketing campaigns in line with your communication preferences.
Security and Fraud Prevention: Protect our systems, detect, and prevent fraud or other unlawful activities.
Legal Compliance: Meet regulatory requirements and enforce our terms of service.
Legal Bases for Processing Your Information
We process your personal information only when we have a valid legal basis to do so. Our primary bases include:
Consent: When you have provided explicit consent (e.g., signing up for newsletters).
Contractual Necessity: To perform our contractual obligations (e.g., providing our Services).
Legitimate Interests: For activities that are necessary for our business (e.g., improving our Services, marketing our offerings) provided these interests are not overridden by your rights.
Legal Obligations: To comply with applicable laws, regulations, or legal requests.
Sharing Your Information
We may share your information in the following circumstances:
Service Providers: With third-party vendors and contractors who assist us in operating our Services (e.g., web hosting, payment processing, marketing analytics). These partners are contractually bound to maintain the confidentiality and security of your data.
Business Transfers: In connection with mergers, acquisitions, or asset sales, where your personal information may be transferred as a business asset.
Legal Requirements: When required by law or in response to a valid legal request (e.g., subpoenas, court orders).
Affiliates and Partners: With our affiliates or business partners to provide you with relevant products, services, or promotions.
We do not sell your personal information to third parties for business or commercial purposes.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us:
Collect and analyze data about website usage and trends.
Provide targeted advertising and personalized content.
Monitor the performance of our Services.
You can adjust your browser settings to manage or disable cookies; however, please note that doing so may affect the functionality of our Services.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. While we strive to secure your data, no method of transmission or electronic storage is 100% secure. You are responsible for maintaining the confidentiality of your account credentials and ensuring the security of your device.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law. When your data is no longer needed, we will securely delete or anonymize it.
Your Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal information:
Access: Request a copy of your personal data.
Correction: Request correction of inaccurate or incomplete information.
Deletion: Request deletion of your personal data, subject to legal obligations.
Restriction: Request limitation of the processing of your data.
Data Portability: Request transfer of your data to another service provider.
Objection: Object to the processing of your personal information for marketing or other purposes.
Withdrawal of Consent: Withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
To exercise these rights, please contact us at support@leadea.co. We may require additional information to verify your identity before processing your request.
International Data Transfers
If you are accessing our Services from outside the country in which our servers are located, your information may be transferred to, stored, and processed in a country different from your own. We take steps to ensure that any such transfer complies with applicable data protection laws.
Children’s Privacy
Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected data from a minor, we will take steps to delete such information as soon as possible. If you believe that a minor’s information has been collected, please contact us at support@leadea.co.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
LEADEA
Email: support@leadea.co